Warranty of Andycine official store

Here at Andycine, we believe in our products.

1. The warranty of our products are ONE year, if there is any defective with our products,please contact us via cs@andycine.com in time, we will deal with it soon.

2. Please contact us in advance if you want to return the goods, we don’t accept returned goods without being informed in advance.

3. Please keep the whole package totally the same as the one you got if you decide to return the goods.And tell us tracking number after you send it out.

4. After we receive your returned goods,we need to evaluate the goods before returning the money,we will email you to comfirm

If your Andycine product has any defect as the result of the materials or workmanship we want to make it right!

Within 30 days of purchase: Return the product to us you purchased from and they will replace or refund you.

Within 1 year of purchase: Return the product to Andycine and we will repair or replace it as long as the products is not working because of factory defects. This does not include obvious user wear or extreme damage.

After 1years of purchase: Return the product to Andycine and we will repair or replace it. We will assess the fees involved and will let you know once we receive it. 

Of course, this warranty does not cover normal wear and tear. IF YOUR GEAR HAS SIGNIFICANT DAMAGE AND IT IS SENT TO US, WE WILL SEND IT BACK TO YOU. This warranty also does NOT cover modifications, misuse, disintegrations, negligence, accidents, improper maintenance, or repair by anyone . BUYER IS RESPONSIBLE FOR RETURN SHIPPING COSTS. Please note that the warranty process may take 3-4 weeks to get it back to you.